Returns & Exchanges
At Aromatherapy Associates, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return any unopened and unused products within 30 days for a full refund or exchange.
Initiate Your Return
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive your unique return authorization code.
Pack Your Items
Carefully place the unused products in their original packaging, ensuring they are securely padded to prevent damage during transit.
Ship the Package
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing